Welcome to the Benefit Service Center Resources for County of Los Angeles

HAPPY HOLIDAYS!
Please Note 2024/2025 Benefit Service Center
Holiday Office Closures:
Dec 23rd – Dec 27th & Dec 31st – Jan 1st

Frequently Asked Questions


When is Annual Enrollment?
How can I make changes during annual enrollment?
How can I confirm or change beneficiaries for my Basic Group Term Life, Optional Group Term Life, Optional Dependent Group Term Life or my Accidental Death & Dismemberment (AD&D) coverage?
How do I report a death benefit claim?
How do I report an accidental dismemberment (AD&D) claim?
What is the Basic Group Term Life Insurance?
What is the Optional Group Term Life Insurance & Optional Dependent Group Term Life Insurance?
What is the Accidental Death & Dismemberment (AD&D) coverage?
When can I make changes to my Optional Group Term Life, Optional Dependent Group Term Life or Accidental Death & Dismemberment plans?
When I enroll in the Optional Group Term Life or Accidental Death & Dismemberment plans, can I enroll my dependents too?
If I leave Los Angeles County service or I retire, how can I continue or convert my Basic Term Life, Optional Group Term Life or for my Accidental Death & Dismemberment (AD&D) coverage benefits?
How do I calculate my Optional Group Term Life premiums?
What is the Secure Travel Program, and how do I access its benefits?
What is the Life Assistance Program (LAP), and how do I access its benefits?
What is the Survivor Assurance program, and how do I access its benefits?
Is it possible to use the Basic Term Life Insurance or Optional Group Term Life Insurance benefit for funeral costs, also known as Funeral Assignments?
What is the Waiver of Premium benefit, and how do I know if I am eligible for it?
What is the Accelerated Benefit?
How do I find out which benefit programs I am eligible to enroll in?
What is the difference between Class 1 and Class 2 for Optional Group Term Life Insurance?
How do I know how much life insurance I have?
How do I learn what is the total amount of all the Basic & Optional Group Term Life Insurance I’m enroll in with the County of Los Angeles?
Why did my Optional Group Term Life insurance premiums increase significantly?